Frequently Asked Questions

Do you offer any matting or framing options?

We are a full service frame shop with a wide selection of matboards and mouldings from industry leaders like Crescent, Decor and Larson-Juhl. To simplify the process, any print order placed through our website can be matted and framed with a simple gallery presentation of a black frame, off-white mat and premium clear glass for $99.95. For custom work, stop by the shop or give us a call.

Do you have any postcards from...?

We are constantly adding images to our collection. If you don't see the city or town you are looking for feel free to drop us a line! We may have some on hand that just haven't made it on the the site yet. Plus, we'd love to hear from you.

Can I be notified when you get new images/products...?

Sure thing. For this you'll have to create an account with us if you haven't already. To create an account, use the "Login" link near the top of the page, then click on "Create New Account". Once you have an account, click on the "My Account" button on the left hand side. This is your account page. Click on the "Subscriptions" link, at the top of the "My Account" section. Here you can select categories to subscribe to. Anytime we add a product under that category, you'll receive a notification to the email address associated with your account. Make sure to hit "Save" at the bottom of the page when you are done selecting categories. You can unsubscribe at any time by returning to this area, unselecting the categories you no longer want to receive notifications about, and clicking on the "Save" button.

How long will it take to receive my prints?

Depending on your location it can take 7-14 business days (4-6 Days if shipping is expedited) for processing and shipping. Very large orders or custom orders may take longer, and you will be notified of any delays in production. If you have concerns about prompt and timely delivery, please contact us.

What Paper / Canvas options do you offer?

Currently, we offer the following fine papers and canvas:

Photographic Papers

Epson Premium Glossy ($7.95/Sq. ft):
This paper offers the highest gloss level of any resin coated photographic paper. Producing vivid life-like images that rival those of traditional silver halide prints, the ultra glossy finish, coupled with a 10 mil thickness and extremely wide color gamut, make this paper a popular choice. It creates highly saturated prints by offering maximum ink coverage and high D-Max for true photographic reproductions. Specs: high gloss finish, 10 mil thickness, 96% opacity, 92 ISO brightness.

Epson Enhanced Matte ($7.12/Sq. ft):
For artists and photographers seeking a flat matte surface, this is the ideal choice. This bright, white paper is perfect for images that do not require gloss. It yields highly saturated images, while maintaining excellent highlight and shadow detail. Specs: matte finish, 10 mil thickness, 94% opacity, 104 ISO brightness.




Epson Premium Luster ($9.44/Sq. ft):
This is one of our highest performing photo papers. Featuring the same Luster E surface of traditional silver halide prints with a resin-coated base. A favorite among wedding and portrait photographers. It delivers highly saturated prints by offering maximum ink coverage and a high D-Max for true photographic reproductions. Specs: luster finish, 10 mil thickness, 97% opacity, 97 ISO brightness.

Canvas - please note; canvas price does not include stretching

Epson Canvas ($17.79/Sq. ft):

Made from a durable blend of 65% Polyester and 35% Cotton, it offers a high resolution coating that is pliable enough to withstand stretching without sagging, and displays a subtle texture for a true artistic look and feel. Combined with incredible color reproduction, a matte finish, instant dry versatility, and water resistance to allow for all applications that require the highest image quality and an archival display life. Specs: matte finish, 19 mil thickness, 93% opacity, 83 ISO brightness.


Fine Art

Epson Velvet Fine Art ($14.10/Sq. ft)(Available in cut sheets only; max:17”x22”):
With a base that is 100% cotton rag, buffered and acid free, this paper is coated with our Epson's Enhanced Matte coating, giving exceptional color gamut and high D-Max. The velvet surface is a favorite of photographers and artists alike, offering a unique museum quality feel. Specs: velvet finish, 19 mil thickness, 97% opacity, 94 ISO brightness.

Hahnemuhle William Turner 310 gsm ($21.20/Sq. ft):
This traditional fine art media is 100% cotton rag with a textured surface. The surface inkjet coating is a special matte coating, designed for high quality digital fine art reproduction. The printed side of this paper has been specially coated for excellent image sharpness and optimum color graduation. Ideal for reproductions of traditional artworks and also for striking and expressive photo reproductions. Specs: matte finish, 24 mil thickness, 97% opacity, 87 ISO brightness.

Hahnemuhle Bamboo ($20.52/Sq. ft):
A fine art paper manufactured with fibers from bamboo grass and pure spring water. This elegant white paper with a warm tone has a classic look that brings a rich quality to your prints. Specs: bamboo finish, 0.5 mm, 99% opacity, 83 ISO brightness.

Canson Infinity Baryta Photographique ($14.64/Sq. ft):
A true baryta paper with the same barium sulphate coating as traditional silver halide papers. This museum-grade photo paper shows excellent black density and great image sharpness, making it ideal for black & white imagery. Specs: 310 gsm basis weight.

Other

Fixxons Textured Waterproof Luster ($5.80/Sq. ft):
With both a micro-porous waterproof coating and a scratch-proof coating on the printing surface, this textured, waterproof paper is a perfect choice for outdoor signage! Available in roll sizes up to 36”x100”.

Epson Adhesive Synthetic ($10.10/Sq. ft):
An ideal choice for signage that requires adhesive backing. It is thin, light and very flexible with a durable, wet-strength base. Adhesive synthetic delivers accurate color and vivid results on it's high-quality matte surface. With it's adhesive backing, it is possible to remove and reposition signage for easy mounting. Specs: matte finish, 5 mil, 93% opacity, 97 ISO brightness.

Inkpress Metallic ($16.42/Sq. ft):
The metallic, high-gloss surface of this 255 gsm paper yields prints that are vibrant and exceptionally rich looking. Specs: glossy finish, 10 mil.

Papilio UltraCling Clear ($20.52/Sq. ft):
Designed specifically for interior window clings, but useful for a variety of other applications. Specs: 26 mil

Papilio UltraCling White ($20.52/Sq. ft):
This media is perfect for substrates that may have difficulty with static but where a permanent adhesive would not be practical. Specs: 26 mil

What is your refund policy?
Products that arrive damaged or otherwise not as described are refundable at full retail price.